Resources - Refereed Contributions – Books, Journal Articles, Conference Proceedings and Conference Presentations

Books

Rogers, G., D. Finley, J.R. Galloway (2001). Strategic Planning in Social Services Organizations: a practical guide (textbook). Canadian Scholars’ Press Inc.
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Journal Articles

Finley, D., G. Rogers, M. Napier, and J. Wyatt (2011). From needs-based segmentation to program realignment: Transformation of the YWCA of Calgary. Administration in Social Work, 35, in-press. Download

Rogers, G., D. Finley, M. Patterson (2006). Transformation in Higher Education: A Learner-needs Segmentation Leads to Improved Learner Satisfaction. Teaching in Higher Education, 11(4), 401-411. Download

Finley, D., A. Gralen, L. Fichtner (2006). From Bankruptcy to Sustainability: Stakeholder engagement and strategic renewal in a performing arts organization. Int’l Journal of Arts Management, 9(1), 4-16. Download

Rogers, G., D. Finley, T. Kline (2001). Understanding Individual Differences in University Undergraduates: a Learner Needs Segmentation Approach. Innovative Higher Education, 25(3), 183-196. Download

Finley, D., G. Rogers, J. Galloway (2001). Beyond the Mission Statement: Alternative Futures for Today's Universities. Journal of Marketing for Higher Education, 10(4), 63-82.

Yeager, H., G. Rogers, D. Finley (1997). "Meaningful engagement for sustained change: The University of Calgary". In D. Norris & J. Morrison (Eds.), New Directions for Institutional Research. 94(Summer), 31-38. San Francisco: Jossey-Bass.

Conference Proceedings

Rogers, G., D. Finley (1999, Nov). The Foundation for a Comprehensive University Marketing Strategy: Segmenting Beyond Demographics and GPA. Proceedings of the 10th Symposium for the Marketing of Higher Education, American Marketing Assn., New Orleans. Download

Yeager, H., G. Rogers, D. Finley (1997, Jun). Institutional Transformation at the University of Calgary. Presented at the Canadian Society for the Study of Higher Education Learneds Conference, St. John's, NL.

Conference Presentations

Finley, D. (2007, Jun 5). Strategic Planning 101. Canadian Association for Laboratory Animal Sciences, Symposium CALAS, Calgary, Canada (invited).

Finley, D., A. Gralen, L. Fichtner (2005, Nov 18). From Bankruptcy to Sustainability: Stakeholder Engagement and Strategic Renewal in a Performing Arts Organization. 34th Annual ARNOVA Conference, Washington D.C.

Rogers, G., D. Finley (2005, Jul 25-29). Strategic Planning: A Creative Approach to Social Development Through Capacity Building in International Organizations. 13th Int’l Symposium of the Inter-University Consortium for Int’l Social Development, Recife, Brazil.

Finley, D., G. Rogers (2004, Nov 19). Strategic Planning: A Framework for Non-profit Organizations. 33rd Annual ARNOVA Conference, Los Angeles, CA.

Finley, D.S., J. Thompson and L. Fichtner (2003, Jun 7). The Calgary Philharmonic Orchestra: Bankruptcy Protection: How We Got There and What We Did About It. “Soundings” Conference, Orchestra Canada, Toronto, Canada.

Rogers, G., D. Finley, J. Galloway (2002, Jul 16). Strategic Planning: A Tool for Citizenship, Inclusion and Participatory Decision-Making in NGOs. Conference de l’association Internationale des Ecoles de Travail Social, Montpellier, France.

Finley, D.S. (2002, Jun 15). Strategic Planning for Human Service Organizations. Wild Rose Foundation Vitalize 2002 Conference, Calgary, Canada.

Cleveland-Innes, M., C. Emes, D. Finley (2002, May). Managing Change in Distance and Higher Ed. through Strategic Planning: distance and distributed learning as a response to the call for change in higher education. Canadian Assn. for Distance Learning, North American Regional Conference, Calgary, Canada.

Finley, D., G. Rogers, M. Wilson (2001, Jul 27). Working and Learning Together in New Ways in a University: A case study from a Faculty of Social Work. Researching Work and Learning Int’l Conference, University of Calgary, Canada.

Galloway, J., D. Finley, G. Rogers (2001, Mar 16). Strategic Planning: A Framework for Social Services Orgs. Alberta College of Social Workers Annual Conference, Calgary, Canada.

Rogers, G., D. Finley (1999, Nov 8). The Foundation for a Comprehensive University Marketing Strategy: Segmenting Beyond Demographics and GPA. 10th Symposium for the Marketing of Higher Education, American Marketing Association, New Orleans.

Rogers, G., H. Yeager, D. Finley (1997, Jun 12-14). Institutional Transformation at the University of Calgary. Presented at the Canadian Society for the Study of Higher Education Conference, St. John's, NL.

Finley, D.S. (1996, May 13). Customizing the Change Process for Organizational Renewal. Presented at The Conference Board of Canada Quality Network for Universities meeting, Edmonton, Canada.